Company Overview

College Loan Corporation (CLC®), headquartered in Las Vegas, Nevada is a top 10 student loan provider, managing more than $10 billion in student loan assets. By offering innovative loan products and industry-leading customer service, the Company has helped make higher education possible for more than 800,000 students and families. CLC has won multiple awards, including the BBB Torch Award for Marketplace Ethics and the American Business Award for excellence in Customer Service.

Services Provided

  • Upgrade to Sitecore 8
  • Code Recompilation
  • General Site Testing

Challenge

College Loan Corporation had five websites hosted on a Sitecore 7.2 instance and it wanted to start utilizing some of Sitecore’s newer features only available in Sitecore 8. Before CLC could see the benefits of the Sitecore 8 Experience Marketing platform, Paragon had to upgrade the Sitecore instance along with upgrading the site search utility and retrofit custom built legacy reports.

Solution

Transitioning to Sitecore 8 required adopting Sitecore’s MongoDB based xDB. Paragon upgraded the College Loan Corporation website in stages from Sitecore 7.2 to 7.5 and then from 7.5 to Sitecore 8.0. Special care had to be taken to convert the existing analytics database visitor data to the updated xDB format. The CLC website also utilized some Sitecore Engagement Goals to track which resources visitors downloaded, and custom reports designed to report on the download activity. Paragon migrated the Engagement Goal tracking into the Sitecore 8 instance, and updated the custom reports so that they would work with Sitecore 8’s new reporting database schema. Finally, Paragon performed an upgrade of the SOLR site search utility, which added a few performance enhancements.

Sites