Sitecore Support and Maintenance Program

Paragon Proudly Offers a Sitecore Support and Maintenance Program to Meet Your Needs
We have 30+ Certified Sitecore Developers on staff dedicated to supporting your projects.

Why it Works

  • Sitecore certified support team
  • Single point of contact
  • Predictable cost with retainer model
  • Tracking and monitoring tools

How it Works
Sitecore Support is a cost-effective way to address ongoing bug fixes, maintenance and small enhancements while giving your users and developers a way to get assistance and have their questions answered.

When work has to be completed, support customers enter work tickets into the Support Tracking System and coordinate with the Support Manager on priorities and scheduling.

As part of the maintenance and support program, Paragon will:

  • Keep a knowledgeable development staff available to work on your site.
  • Make changes and deliver updated source code, Sitecore packages and compiled binaries.
  • Test all changes made using our integrated Quality Assurance team.
  • Maintain a version of your development environment.

The monthly retainer is designed to cover the costs of providing these services. This includes project management and overall upkeep of the website and its environment(s).

Request Sitecore Support Options & Pricing